You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 per package, for the exact rates consult the website of your carrier. If you make use of your right of withdrawal, the product will be returned to Sugarbush Gifts with all accessories and - if reasonably possible - in the original condition and packaging. To use this right you can contact us via firstname.lastname@example.org. You can print out the supplied return form or download it via the link below and add it to your return. We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.
We only accept unopened and undamaged baskets that are returned in their original packaging. The composition may not be changed. So treat the product with care and make sure that it is well packaged during a return.
Do you want to exchange your product? That is no problem at all. You can contact email@example.com for this. You do, however, bear the costs for returning the product yourself.
I have given a wrong delivery address!
Accidentally passed a wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.
Some products, such as e.g. cheese and fruit that you buy via this webshop only have a limited shelf life and therefore can not be returned. The right of withdrawal therefore does not apply. The sale is thus definitive after successful payment.