Privacy policy Sugarbush Gifts

https://www.sugarbush.nl​

About our privacy policy

Sugarbush Gifts cares about your privacy. We therefore only process data that we need for (the improvement) our services and carefully handle the information we have about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Sugarbush Gifts.
The starting date for the validity of these conditions is 24/05/2018, with the publication of
a new version voids the validity of all previous versions. This privacy policy describes which data about
you are collected by us, what these data are used for and with whom and under what conditions
this information can possibly be shared with third parties. We also explain to you how do we
store your data and how we protect your data against misuse and what rights you have in relation to
the personal data you provided us with.
If you have any questions about our privacy policy, please contact our privacy contact person, you
find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data are accessible.

Webshop software

MijnWebwinkel

Our webshop has been developed with software from MyOnlineStore. Personal data that you provide to us for our services are shared with this party. MyOnlineStore has access to your data to provide us (technical) support, they will never use your data for any other purpose.
MyOnlineStore is obliged, on the basis of the agreement that we have entered into with them, to take suitable security measures. MyOnlineStore uses cookies to collect technical information with regard to your use of the software, no personal data is collected and/or saved.

Internetprovider (Ziggo)

We use the services of the Internet provider (Ziggo) for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your data and ours as much as possible. Internet provider (Ziggo) has no access to our inbox and we treat all our e-mail traffic confidentially.

Payment processors

Mollie

To handle part of) the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account and/or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve services and to share (anonymised) data with third parties. All the above mentioned guarantees with regard to the protection of your personal data are also applicable to the parts of Mollie's service for which they engage third parties. Mollie saves your data is not allowed for longer than allowed by the legal deadlines.

Reviews

WebwinkelKeur

We collect reviews via the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur then you are you are required to enter a name and e-mail address. WebwinkelKeur will share this information with us so that we can use the to link your review to your order. WebwinkelKeur also publishes your name on your own website. In   some cases, WebwinkelKeur may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. She use this data only for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures  to protect your personal data.WebwinkelKeur reserves the right to use third parties for the provision of services. For this we have given permission to WebwinkelKeur. All the above mentioned guarantees regarding the protection of your personal data also apply to the components of the services for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the PostNL services for carrying out the deliveries. It is therefore necessary that we give your name, address and share your residence details with PostNL. PostNL uses this data only for the purpose of carrying out the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the DHL services to carry out the deliveries. It is therefore necessary that we give your name, address and to share residence details with DHL.
DHL uses this data only for the purpose of carrying out the agreement. In the event that DHL engages subcontractors,
HL will also make your data available to these parties.

 

Invoicing and accounting

Mollie b.v.

To maintain our administration and accounting we use the services of Mollie b.v. 
We share your name, address and residence details and details regarding your order. This data is used for managing sales invoices.
Your personal data are sent encrypted and stored. Mollie b.v. is obliged to secrecy and will treat your data confidentially. Mollie b.v. does not use your personal data for purposes other than described above.

 

External sales channels

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. That is, the aim of the processing is always directly related to the assignment you provide. We do not use your information for (focused) marketing. If you share information with us and we use this data to - other than at your request - to contact you at a later time, we ask you for explicit permission. Your data will be not shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties have all been kept confidential on the basis of the agreement between them and us or an oath
or legal obligation.

Automatically collected data

Data collected automatically by our website are processed with the purpose of further improving our services. This information (for example your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigation

In some cases, Sugarbush Gifts may be held under a legal obligation to share your data in connection with government tax or criminal investigation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your information as long as you are our client. This means that we keep your client profile until you state
that you no longer wish to use our services. If you indicate this to us, we will also understand this as a forget request.
On the basis of applicable administrative obligations we keep invoices with your (personal) data, we will keep this information for as long as the applicable term is in effect.

However, employees no longer have access to your client profile and documents which we have generated concerning your order.

Your rights

Based on the applicable Dutch and European legislation, you as a data subject have certain rights regarding personal data processed by or on behalf of us. Below we explain which rights and how you can invoke these rights.In principle, in order to prevent abuse, we will send copies of your data only to your already registered e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests. In the case of a 'forget' request we administer anonymous data. You will receive all copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we use your personal data in the wrong way.

Right of inspection

You always have the right to view the data that we process or have processed and relate to your person or are traceable thereto. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors that hold these data, also indicating the category under which we have stored this data.

Rectification right

You always have the right to have the data that we process or have processed and that relate to your person or are traceable thereto, adjusted. You can submit a request to that effect to our contact person privacy issues. You will receive a response to your request within 30 days. If your request is granted, we will notify you via the registered e-mail address of confirmation that the data has been modified.
 

Right to restriction of processing

You always have the right to restrict the data that we process or have related to your person or are traceable thereto. You can submit a request to that effect to our privacy contact person.You will receive a response to your request within 30 days. If your request is granted, we will send confirmation to the registered e-mail address that the data is no longer processed until you cancel the restriction.

 

Right of transferability

You always have the right to have the data that we process or have processed and that relate to your person or is for that purpose traceable to you executed by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted we will send you copies of all information processed by us or by other processors or third parties engaged by us to the e-mail address known to us. In all likelihood in such a case, we can no longer continue the service because the safe connection of data files can no longer be guaranteed.

 

Right of objection and other rights

In some cases you have the right to object to the processing of your personal data by or commissioned by Sugarbush Gifts. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will provide copies and/or copies of data that we (let) process at your disposal and then permanently discontinue the processing.You also have the right not to be subjected to automated individual decision making or profiling . We do not process your data in such a way that this right applies. If however you believe this to be the case, please contact our contact person for privacy matters.


Cookies

Google Analytics

Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be required to provide access to these data on the basis of applicable laws and regulations. We did not permit Google the use of analytics information for other Google services.

Cookies from third parties

In the case where software solutions from third parties use cookies, this is stated in this privacy statement.

 

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the mostrecent version. If the new privacy policy affects the way we process already collected data relating to you, we will notify you by e-mail.

Contact details

Sugarbush Gifts
Ter Wadding 37
2253LZ Voorschoten
Nederland
T  (064) 136-0982
E  info@sugarbush.nl

Contactpersoon voor privacyzaken

 Henk den Drijver

 

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